/* bnb-pdf — design system (coerente col mondo Casa Giulietta) */
:root{
  --ivory:#FBEBF1; --ivory2:#F4DDE8; --paper:#FFFFFF;
  --ink:#2B2621; --muted:#7d6f74; --faint:#C9B4BE;
  --line:#EAD1DE; --line2:#F1E1E9;
  --rose:#C98BB6; --rose-d:#A55B94; --rose-bg:#F6E7F1;
  --gold:#BE9F57; --gold-d:#9C7F3E;
  --ok:#2f9e6b; --warn:#c9863a; --err:#c0473a;
  --serif:"Cormorant Garamond",Georgia,serif;
  --sans:"Inter",-apple-system,"Segoe UI",Roboto,sans-serif;
  --radius:14px; --shadow:0 1px 3px rgba(80,40,60,.06),0 8px 30px rgba(80,40,60,.06);
}
*{box-sizing:border-box}
body{margin:0;font-family:var(--sans);color:var(--ink);background:var(--ivory);line-height:1.5;
  /* footer sempre in fondo, anche nelle pagine corte */
  display:flex;flex-direction:column;min-height:100vh;min-height:100dvh}
body>main{flex:1 0 auto}
body>.wrap{width:100%}
body>.site-head,body>.site-foot{flex-shrink:0}
a{color:var(--rose-d);text-decoration:none}
a:hover{text-decoration:underline}
.wrap{max-width:1040px;margin:0 auto;padding:0 20px}
.main{padding:28px 20px 60px}
h1,h2,h3{font-family:var(--serif);font-weight:600;line-height:1.15;margin:.2em 0 .4em}
h1{font-size:2rem} h2{font-size:1.5rem}

/* header */
.site-head{background:var(--paper);border-bottom:1px solid var(--line)}
.head-inner{display:flex;align-items:center;justify-content:space-between;height:64px}
.brand{display:inline-flex;align-items:center;text-decoration:none}
.brand:hover{text-decoration:none}
.brand-logo{display:block;height:48px;width:auto}
.brand-mark{color:var(--rose-d)}
.nav{display:flex;align-items:center;gap:18px}
.nav a{color:var(--ink);font-weight:500}
.nav a.btn{color:#fff} .nav a.btn-ghost{color:var(--rose-d)}
.lang-switch{display:inline-flex;gap:6px;margin-left:6px;font-size:.85rem}
.lang-switch a{color:var(--muted)} .lang-switch a.on{color:var(--rose-d);font-weight:700}

/* buttons */
.btn{display:inline-flex;align-items:center;gap:8px;background:var(--rose-d);color:#fff;
  border:none;border-radius:10px;padding:10px 18px;font:inherit;font-weight:600;cursor:pointer;text-decoration:none}
.btn:hover{background:#8f4b80;text-decoration:none}
.btn-ghost{background:transparent;color:var(--rose-d);border:1.5px solid var(--rose)}
.btn-gold{background:var(--gold-d)}
.btn-lg{padding:14px 26px;font-size:1.05rem}
.btn[disabled]{opacity:.5;cursor:not-allowed}

/* cards & forms */
.card{background:var(--paper);border:1px solid var(--line);border-radius:var(--radius);
  box-shadow:var(--shadow);padding:22px 24px;margin-bottom:18px}
.grid{display:grid;gap:18px}
.grid-2{grid-template-columns:1fr 1fr}
@media(max-width:720px){.grid-2{grid-template-columns:1fr}}
label{display:block;font-weight:600;font-size:.9rem;margin:12px 0 6px}
input,select,textarea{width:100%;padding:11px 13px;border:1px solid var(--line);border-radius:10px;
  font:inherit;background:#fff;color:var(--ink)}
input:focus,select:focus,textarea:focus{outline:2px solid var(--rose);border-color:var(--rose)}
textarea{min-height:120px;resize:vertical}
.hint{color:var(--muted);font-size:.85rem;margin-top:4px}

/* badges (stati) */
.badge{display:inline-block;padding:3px 10px;border-radius:999px;font-size:.78rem;font-weight:600;border:1px solid transparent}
.badge--bozza{background:#eee;color:#555}
.badge--richiesta{background:#eaf2ff;color:#2b5fb3;border-color:#cfe0ff}
.badge--presa-in-carico{background:#fff4e0;color:#9c6a1e;border-color:#f2dfb6}
.badge--in-lavorazione{background:#fdeefc;color:#8f4b80;border-color:#f0d2ec}
.badge--pdf-creato{background:#e9f7ef;color:#1e7a4d;border-color:#c6ecd5}
.badge--pubblicato{background:#e6f4ea;color:#1c7a3a;border-color:#bfe6c9}
.badge--modifica-richiesta{background:#fdecea;color:#a3372b;border-color:#f3cdc7}
.badge--in-attesa-cliente{background:#fbf3e4;color:#8a6a2e;border-color:#ecdfb6}
.badge--annullata{background:#f2f2f2;color:#999}

/* flash */
.flash{margin:14px 0;padding:12px 16px;border-radius:10px;font-weight:500}
.flash--ok{background:#e6f4ea;color:#1c7a3a} .flash--err{background:#fdecea;color:#a3372b}
.flash--warn{background:#fbf3e4;color:#8a6a2e}

/* tables */
table.list{width:100%;border-collapse:collapse;background:#fff;border-radius:var(--radius);overflow:hidden}
table.list th,table.list td{text-align:left;padding:12px 14px;border-bottom:1px solid var(--line2)}
table.list th{font-size:.8rem;text-transform:uppercase;letter-spacing:.5px;color:var(--muted)}

/* timeline */
.timeline{list-style:none;padding:0;margin:0}
.timeline li{position:relative;padding:0 0 16px 22px;border-left:2px solid var(--line)}
.timeline li::before{content:"";position:absolute;left:-6px;top:2px;width:10px;height:10px;border-radius:50%;background:var(--rose-d)}
.timeline .when{color:var(--muted);font-size:.82rem}

/* utility */
.muted{color:var(--muted)} .center{text-align:center} .mt{margin-top:18px} .mb{margin-bottom:18px}
.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.spacer{flex:1}
.site-foot{border-top:1px solid var(--line);background:var(--paper);color:var(--muted);padding:26px 0;font-size:.85rem;margin-top:56px}
.foot-grid{display:flex;flex-wrap:wrap;align-items:center;gap:14px 28px}
.foot-brand{display:flex;align-items:center;gap:10px}
.foot-links{display:flex;flex-wrap:wrap;gap:6px 18px;margin-left:auto}
.foot-links a{color:var(--muted)} .foot-links a:hover{color:var(--rose-d)}
.foot-legal{flex-basis:100%;margin:0;padding-top:14px;border-top:1px solid var(--line2);font-size:.8rem}
@media (max-width:640px){.foot-links{margin-left:0}}

/* pagine legali */
.legal{max-width:760px;background:var(--paper);border:1px solid var(--line);border-radius:var(--radius);padding:32px 36px;box-shadow:var(--shadow)}
.legal h2{font-size:1.3rem;margin-top:1.6em}
.legal p,.legal li{color:#433a36}
.legal .updated{color:var(--muted);font-size:.85rem}
@media (max-width:640px){.legal{padding:22px 18px}}

/* header su telefono: niente scroll orizzontale */
@media (max-width:560px){
  .wrap{padding:0 16px}
  .head-inner{height:58px;gap:10px}
  .brand-logo{height:42px}
  .nav{gap:10px;font-size:.9rem}
  .nav .btn{padding:8px 12px}
  .lang-switch{margin-left:0}
}
@media (max-width:380px){ .nav > a:not(.btn){display:none} }

/* Avviso email da confermare */
.verify-bar{display:flex;flex-wrap:wrap;align-items:center;gap:10px 16px;margin-top:14px}
.verify-bar>span:first-child{flex:1 1 320px}
.verify-actions{display:flex;flex-wrap:wrap;gap:8px}
.verify-actions form{margin:0}

/* Pallino operatore sul link «Admin» del menu (anche fuori dall'area admin) */
.adot{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 6px;border-radius:10px;
  background:var(--err);color:#fff;font-size:.72rem;font-weight:700;line-height:1}
.adot[hidden]{display:none}
.nav-dot{margin-left:4px;vertical-align:1px}

/* ===== Chat stile WhatsApp (cliente e operatore) ===== */
.chat{display:flex;flex-direction:column;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;background:#fff}
.chat-head{display:flex;align-items:center;gap:12px;padding:10px 14px;border-bottom:1px solid var(--line);background:var(--paper)}
.chat-head strong{display:block;line-height:1.2}
.chat-head small{display:block;color:var(--muted);font-size:.8rem}
.chat-head .btn{margin-left:auto}
.chat-back{display:none;font-size:1.3rem;text-decoration:none}
.chat-body{height:min(60vh,520px);min-height:300px;overflow-y:auto;padding:14px 12px;display:flex;flex-direction:column;gap:4px;
  background:#f7eef3 radial-gradient(circle at 1px 1px, rgba(165,91,148,.07) 1px, transparent 0) 0 0/18px 18px}
.chat-empty{margin:auto;color:var(--muted);text-align:center;font-size:.9rem}
.chat-day{align-self:center;margin:10px 0 6px}
.chat-day span{background:rgba(255,255,255,.9);color:var(--muted);font-size:.72rem;font-weight:600;padding:3px 10px;border-radius:8px;box-shadow:0 1px 1px rgba(0,0,0,.06)}
.bubble{position:relative;max-width:min(78%,560px);padding:6px 10px 18px;border-radius:12px;font-size:.93rem;line-height:1.4;
  box-shadow:0 1px 1px rgba(0,0,0,.08);word-wrap:break-word;overflow-wrap:anywhere}
.bubble + .bubble{margin-top:2px}
.bubble--them{align-self:flex-start;background:#fff;border-top-left-radius:3px}
.bubble--me{align-self:flex-end;background:var(--rose-d);color:#fff;border-top-right-radius:3px}
.bubble-who{font-size:.74rem;font-weight:700;color:var(--gold-d);margin-bottom:1px}
.bubble-time{position:absolute;right:9px;bottom:4px;font-size:.66rem;opacity:.7}
.bubble-text{padding-right:34px}
.chat-form{position:relative;display:flex;align-items:flex-end;gap:8px;padding:10px;border-top:1px solid var(--line);background:var(--paper)}
.chat-form textarea{flex:1;min-height:42px;max-height:160px;resize:none;border-radius:21px;padding:10px 16px;margin:0;line-height:1.35}
.chat-emoji-btn,.chat-send{flex:none;width:42px;height:42px;border-radius:50%;border:0;cursor:pointer;font-size:1.2rem;line-height:1}
.chat-emoji-btn{background:transparent}
.chat-emoji-btn:hover{background:var(--rose-bg)}
.chat-send{background:var(--rose-d);color:#fff}
.chat-send:hover{background:#8f4b80}
.chat-send[disabled]{opacity:.5}
.chat-emoji{position:absolute;left:10px;bottom:62px;z-index:5;display:grid;grid-template-columns:repeat(10,1fr);gap:2px;padding:8px;
  background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow);width:min(360px,calc(100% - 20px))}
.chat-emoji[hidden]{display:none}
.chat-emo{border:0;background:none;font-size:1.25rem;padding:4px 0;cursor:pointer;border-radius:6px}
.chat-emo:hover{background:var(--rose-bg)}

/* Operatore: elenco chat + chat aperta */
.chat-layout{display:grid;grid-template-columns:320px 1fr;gap:16px;align-items:start}
.chat-list{padding:0;overflow:hidden;max-height:calc(min(60vh,520px) + 130px);overflow-y:auto}
.chat-item{display:flex;flex-direction:column;gap:2px;padding:11px 14px;border-bottom:1px solid var(--line2);color:var(--ink);text-decoration:none}
.chat-item:hover{background:var(--rose-bg);text-decoration:none}
.chat-item.on{background:var(--rose-bg);box-shadow:inset 3px 0 0 var(--rose-d)}
.chat-item.unread strong{color:var(--err)}
.chat-item-top{display:flex;justify-content:space-between;gap:8px}
.chat-item-time{font-size:.72rem;color:var(--muted);white-space:nowrap}
.chat-item-sub{font-size:.78rem;color:var(--muted)}
.chat-item-last{display:flex;justify-content:space-between;gap:8px;align-items:center;font-size:.84rem;color:#5a4e53}
.chat-item-last>span:first-child{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.chat-placeholder{display:flex;align-items:center;justify-content:center;min-height:300px}
@media (max-width:820px){
  .chat-layout{grid-template-columns:1fr}
  .chat-layout.has-chat .chat-list{display:none}
  .chat-layout:not(.has-chat) .chat-pane{display:none}
  .chat-back{display:inline}
  .chat-head .btn{padding:6px 10px;font-size:.78rem;white-space:nowrap}
  .bubble{max-width:88%}
}

/* Voci commerciali del menu (visitatori): su telefono si nascondono, restano nel footer */
@media (max-width:760px){ .nav a.nav-mk{display:none} }

/* Tabelle larghe: scorrono al loro interno, mai la pagina (serve anche alle pagine pubbliche) */
.table-scroll{overflow-x:auto;max-width:100%;-webkit-overflow-scrolling:touch}
.sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}